A competent and confident professional
with over 18 years of work experience
gained in the areas of personal assistance,
hr & admin, sales & marketing, business
development, relationship management,
customer service and e-commerce
platforms.
Rich experience gained through
multinational companies. Distinction in
working across 2 major markets (Sri Lanka
& Dubai)
Born problem solver with profound ability
to multitask, plan, organize and manage
diverse office tasks. Able to exhibit
confidentiality, discretion, tact, diplomacy
and professionalism.
Marital status: Married
Date of birth: 23 March 1983
Religion: Roman Catholic
Gender: Female
Work Experience
PWA Architects 2022 – Present GENERAL MANAGER/ EXECUTIVE PERSONAL ASSISTANT TO THE PRINCIPAL ARCHITECT An Architectural and Design firm providing Comprehensive Consultancy Services in Asia, the Middle East, and the USA.
Calcey Technologies (Pvt) Ltd, Sri Lanka 2021 EXECUTIVE PERSONAL ASSISTANT TO THE CHAIRMAN/ CEO Calcey Technologies is a Gartner recognised Technology Consulting and Software Product Engineering Services Provider based in the United States and Sri Lanka
Anverally & Sons (Pvt) Ltd – Sri Lanka 2020 Simultaneously I covered two roles (1 & 2); 1. PERSONAL ASSISTANT TO THE CHAIRMAN/ MANAGING DIRECTOR Anverally & Sons (Pvt) Ltd is one of the largest Tea Export Company in existence of over 125 years in Sri Lanka, with a global presence of over 85 countries.
MO River House Hikkaduwa, Sri Lanka 2020 2. MANAGER A Private Villa under the Sister Company of Anverally & Sons (Pvt) Ltd, Ceylon Tea Holdings (Pvt) Ltd.
HunnyKart Online Store – Sri Lanka 2019 FOUNDER AND OWNER I chose to take time off work to pursue my interest as an E-Commerce Entrepreneur in starting up my very own online store.
Asia Broadcasting Corporation Private Limited – Sri Lanka 2013 to 2017 & 2018 to 2019 PERSONAL ASSISTANT TO THE CHAIRMAN
Blue Mountain Properties (Pvt) Ltd – Sri Lanka 2017 – 2018 PERSONAL ASSISTANT TO THE CHAIRMAN
Mashreq Bank –Dubai, United Arab Emirates 2004 – 2008 OFFICER – PRODUCT AND SERVICE
SNR. OFFICER & SUPERVISOR – CARDS PORTFOLIO MANAGEMENT UNIT
TELESALES OFFICER – CREDIT CARDS
Standard Chartered Bank -Sri Lanka 2002 – 2004 CUSTOMER SERVICE OFFICER – CUSTOMER SERVICE COUNTERS
CUSTOMER SERVICE REPRESENTATIVE – CONTACT CENTRE
Microtech Networks (Pvt) Ltd – Sri Lanka BUSINESS COORDINATOR
Hello Corporation (Pvt) Ltd – Sri Lanka 2002 OUT-BOUND CALL CENTRE PERSONAL
Education
Completed Education at Holy Family Convent, Colombo 04 – Sri Lanka G C E ADVANCED LEVEL – YEAR 2002
Graduated in the Commerce stream with a sitting for 4 subjects G C E ORDINARY LEVEL – YEAR 1999
Graduated with a sitting for 8 subjects
Executive diploma in human resource management (Not completed)
Diploma course in computer studies (DICS)
Skills
Experience working in a wide array of work environments
Flexibility and quick adaptability to change
Ability to work under pressure and meet tight deadlines
Good planning, organizing and time management skills
Excellent Interpersonal and multi-tasking skills
Leadership, management and problem solving skills
Ability to research, digest, analyze material clearly and concisely
Outstanding communication and negotiation skills
Discretion and understanding the importance of confidentiality
Language
Exceptional written and oral communication skills (English & Sinhalese)
Computer Literacy
Microsoft Office Applications & GooglenWorkSpace (G Suite)
Proficiency of working with Internet and E-mail.
Social Media Platforms – Facebook, Instagram, Twitter, YouTube & Linkedin
Communication Platforms – Microsof Teams, Znom & Slack Software
As400 banking software
Canva – Graphic Design Platform
Ability to learn company specific software if required.
Professional Development
Completed “CALL CENTRE RELATIONSHIP MANAGEMENT LAB” 2007, Conducted by the Cohen Brown Management Group – Dubai, UAE.
Completed “MOTOR PRODUCT TRAINING” 2007, Conducted by Royal Sun & Alliance Insurance (Middle East) Ltd. E.C – Dubai, UAE. Awarded a certificate of merit on completion of the “MONEY LAUNDERING PREVENTION COURSE” 2004, for consumer banking – Sri Lanka.
Awarded a certificate of merit on completion of the “THE STANDARD CHARTERED BANK SECURITY AWARENESS FOR EVERYONE PROGRAM” 2004, Sri Lanka.
