Zuhara Careem

Senior Personal Assistant

14+ years Exp

C-suite Assistant empowered to provide stellar administrative support to the Management. Dedicated to keeping open channels of communication with leadership & colleagues. Astute problem solver and top-notch customer success enthusiast. Efficient delegate representing company’s brand and interests.

Marital Status: Married

Nationality: Sri Lankan – Seeking visa/relocation sponsorship as applicable.

Date of Birth: 01-Feb-1988

Religion: Islam

Work Experience

  • PA to Managing Director
    Coca-Cola Beverages Sri Lanka Limited

Oct 2022 – ongoing

  • Executive
    AIA Insurance Lanka Limited – Policy Conservation Dept. (Outbound Call Center)

Mar 2021 – Oct 2022

  • PA to Director – Operations
    AIA Insurance Lanka Limited

Dec 2019 – Mar 2021

  • PA to Chief Marketing Officer
    AIA Insurance Lanka Limited

Feb 2017 – Nov 2019

  • Project Coordinator
    TeKnowledge Shared Services –Rajagiriya -TeKSS is a subsidiary of CIS Int’l USA, an
    AMCHAM member & a BPO service provider for a local BoI listed company.

Dec 2014 – Jan 2017

  • Secretary
    Pico Events – Colombo 10

Jun 2014 – Nov 2014

  • Executive Secretary
    Maxaire Pvt Ltd – Colombo 05

Dec 2013 – May 2014

  • Banking Assistant
    DFCCBank – Colombo 03

Aug 2008 – Aug 2013

Education

  • 2015 Certificate in Secretarial Practice – LCCI – Ladies College of Vocational Studies.
  • 2014 Diploma in Business English – LCCI – Ladies College of Vocational Studies.
  • 2008 Certificate in Banking & Finance – IBSL – Managing people and Accounting.
  • 2007 Advanced Level – Commerce subjects – President’s College, Rajagiriya

Skills

  • Empathy & work ethic.
  • Professional discretion.
  • Adaptability & flexibility.
  • Ownership & accountability.
  • Tech-savvy.
  • Networking & relationship building.
  • Conflict resolution.
  • Call centre, client service & CRM experience.
  • Remote Collaboration.
  • High degree of reliability & autonomy.

 

Languages

  • English – Native/C2
  • Sinhalese – Native/C2
  • Tamil – Intermediary/B2
  • Hindi – Beginner/A1